For residential, hospitals, and nursing home deliveries, in the unlikely event that there is a delay in the delivery, the delivery will be attempted the next day. During major flower holidays deliveries may be made as late as 9p.m.
For business deliveries, if the recipient is not there, the business is closed, or there is a delay in the delivery, then the delivery will be attempted the next business day. Please note: the florist may call the recipient to schedule the delivery.
Normal delivery times are 9am-5pm daily for orders going to a business, 6pm for orders to a residence, hotel, or hospital, and 2pm for orders going to a high school. During major holidays such as Valentine’s Day and Mother’s Day our florists operate extended hours and delivery times are 8am-9pm.
Deliveries are available in most major cities on Saturday and Sunday in the USA. If we are unable to arrange for delivery on Sunday and time permits we will setup for delivery on Saturday, including Birthday and Anniversaries, and Mother’s Day Orders. If Saturday or Sunday is not available, then the order will be delivered on Monday.
Can I specify the time of delivery?
We will do our best to meet your delivery requirements. Let us know what you are looking for in special instructions when ordering online or over the phone. It is not practical to specify an exact time however before 2PM. After 1PM type of requests we can usually meet. When it comes to schools, businesses and sympathy service times we understand the time sensitive nature. Sometimes weather, short notice and location can make your request not possible but we will make every effort to make you happy with prompt delivery. During busy holiday times it is very difficult and unlikely that we can meet requests for timed deliveries. We will do our best but it is simply not practical as the volume of orders does not allow for that type of service many times.
All Express Delivery Handling orders are processed immediately after we receive them. We make every effort to have them delivered by 1 pm. If your order is not delivered by 1 pm and you selected the express delivery option at checkout, we can credit your expedited fee, typically $5.99 back to your account.